Is Oracle a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at Oracle have rated their employer with 3.2 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of Oracle employees being 3.5 out of 5 stars. Search open Customer Service Representative Jobs at Oracle now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Oracle .

Does Oracle pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at Oracle with 3.1 out of 5 stars based on 18 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at Oracle.

What are the top reviewed jobs at Oracle?

Software Engineer (1944) , Senior Software Engineer (1362) , Associate Consultant (1078) , Senior Consultant (1048) , Account Executive (1032) , Account Manager (992) , Principal Consultant (792) , Principal Software Engineer (763) , Sales Representative (742) , Member Of Technical Staff (729) , Business Development Consultant (720) , Software Developer (718) , Consultant (699) , Applications Developer (695) , Senior Member of Technical Staff (641)

What are the pros of working at Oracle according to real employee reviews?

"Good work life balance given so that you become lazy and settle down for less and compromise" ((in 8527 reviews)); "The benefits are good; it is nice to have access to the Oracle University classes." ((in 3521 reviews)); "Enjoyed working with the marketing team and the people there are great and easy to get along with." ((in 2437 reviews)); "its good and fine with calm culture" ((in 2210 reviews)); "work culture is good and your work is seen by all the people in the hierarchy" ((in 1848 reviews))

What are the cons of working at Oracle according to real employee reviews?

"Salaries are low for industry consequently have high turnover rate (3 mgrs in 2 years)." ((in 2357 reviews)); "No promotions and no bonuses (for promotions you need to go out of the company and come back)" ((in 1151 reviews)); "Managers seem to be caught up in politics and corruption quite frequently and are frequently bad at managing and very good at micromanagement." ((in 1050 reviews)); "Advancement and avoiding frequent layoffs depends solely on politics and relationships with those above you." ((in 658 reviews)); "poor leadership; managed by a spreadsheet and billable utilization with no other considerations; just a number" ((in 476 reviews))

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Oracle

Oracle Customer Service Representative reviews

3.2

9% would recommend to a friend

(18 total reviews)

Clay Magouyrk and Mike Sicilia

Not enough data to show CEO approval

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Culture & values

3.2

Senior management

3.1

Compensation and benefits

2.8

Work/Life balance

2.4

Career opportunities

Customer Service Representative employees have rated Oracle with 3.2 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

18 reviews

2.0

Apr 8, 2021

Hospitality: a frustrating experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Health Benefits 401K Gym Free beverage (at the office building) Affordable meals (at the office building)

Cons

Low pay for an expected highly qualified work Micro-managing Quantity over quality Leadership lacks vision No Product Management at all Inefficient processes and tools

4.0

Aug 24, 2020

No complaints

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The people were great to work with, and the duties were stimulating.

Cons

No cons. My mgr left me alone to do my work.

4.0

Nov 19, 2019

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice managers good work nice coworkers

Cons

Lower compensation then other companies

Viewing 10 - 12 of 18 Reviews

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Oracle Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Hospitality: a frustrating experience

No complaints

Good

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