Paysafe reviews

3.5

61% would recommend to a friend

(1,391 total reviews)

Bruce Lowthers

47% approve of CEO

44% positive business outlook

Paysafe has an employee rating of 3.5 out of 5 stars, based on 1,391 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paysafe employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

1K reviews
5.0
May 2, 2019

Good to their people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

very employee-centric company culture. Lots of perks.

Cons

people complain just to complain.

1.0
Apr 29, 2019

Need ro remove "courageous" from values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free fruit Nice offices Casual dress code

Cons

No performance feedback Make mistskes at you peril Challenge and you're out Highlight issues and you're out

1.0
Apr 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Paysafe has very good benefits, and the Group-wide policies are good. Working from home when needed was never an issue. Flexible work hours. It was never an issue getting time off when sick or for vacation (even "last minute"). I enjoyed working with people around the world.

Cons

It really depends on which part of Paysafe you work at. The culture/experience in the part of the Group I worked in (Income Access) was toxic and negative, and it's what I base my review on. LOW salaries pretty much across the board (and Paysafe makes it very difficult to increase it). Very disorganized and distant/self-serving management. The gap between managers and staff feels massive, at times. Poor client management strategies. There's a lack of direction and vision, and things just never seem to get done. Almost no training or onboarding provided for new employees. The clients can also be very unprofessional and unrealistic, hard to manage. There are a LOT of issues and bugs with the product, and a severe lack of documentation and knowledge by the support teams, but nobody cares. Lots of politics and corporate hierarchy games being played. Favoritism runs rampant. Annual review/bonus scheme is rigged (at least at Income Access). There's also a general feeling among the staff that if we worked at the Atwater office, our lives, jobs, and salaries wouldn't suck so much.

Viewing 958 - 960 of 1,391 Reviews

Glassdoor has 1,502 Paysafe reviews submitted anonymously by Paysafe employees. Read employee reviews and ratings on Glassdoor to decide if Paysafe is right for you.