The Market Development team has gone through a roller coaster of management in the past 2-3 years. The current regime has caused a severe downturn in morale, productivity, and trust in the process, and unfortunately Concur as a whole.
The rest of the managers have a lot of potential, but are forced to abide by upper management's leadership style. The major issue that I ran into was that I constantly was being talked to like a child rather than a working professional. An awesome pro of working for Concur was their benefits including 25 days PTO, however if you take a vacation, and do not hit your goal (which is astronomically high, while only increasing) you will be chastised. In fact, some were asked "do you really think you should take that PTO over Christmas with how your month is going?"
The job itself is difficult enough, cold calling is difficult enough. The job of leadership is to be selfless, to be a part of the grind, and to MOTIVATE people, rather than showing up late, leaving early, taking constant PTO, but then belittling their employees when they want the same (or similar) freedoms.
You will also need to be in seat for a minimum of 1 year, while attaining the high quota consistently to be eligible for a promotion. Elsewhere in the organization it is based on merit and production for a promotion, however in Market Dev the leadership (primarily directors) were more worried about hitting their own numbers, and how much you can help pad their pockets than your career development. They will do whatever they can to keep the top performers on their team to help themselves, rather than helping you progress in your career within Concur.
One final con: At Concur, and now SAP Concur you are a part of an incredible organization that strives to change businesses and lives of their employees as well as yours as an employee of SAP Concur. In Market Development, you are told NOT to attend the all hands meetings, the team celebration lunches, etc. because that time is better suited with you on the phone. This completely secludes the MDR teams from the bigger picture, and thus makes you feel like nothing but a number
