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      Sage

      Engaged Employer

      Sage reviews

      3.6

      63% would recommend to a friend

      (5,270 total reviews)
      avatar

      Steve Hare

      70% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Sage has an employee rating of 3.6 out of 5 stars, based on 5,270 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Nov 9, 2021

      Dying a slow death

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loyal but waning customer base. Sage is a FTSE 100 tech business, so looks good on a CV. Generous bonus scheme. Some nice people, but most lack the requisite skills to carry out their role.

      Cons

      Confused strategy and approach to execution. Company masquerades as a “SaaS business”, but not many people there know what this means. While competitors have grown at 10% plus during lockdown, Sage is celebrating 4% - it’s only a matter of time before investors abandon in favour of better opportunities, with knock on effects for colleagues. Company is ruled with an iron fist by Hare, Perkins and Howell - none of whom have a single day of experience managing a “SaaS” business outside of Sage. A fear culture is pervasive and instilled from the top - management are terrified of their bosses, and consistently do the wrong thing in order to appease them and protect themselves. Management work toward their bonus each year, and will do anything to protect this. There is an endemic culture of positive toxicity - if you disagree with company message/approach you are automatically labelled a troublemaker or not a team player and quietly shown the door. HR function is complicit in this - management are remunerated based on glass door scores, hence the eager response to comments on here!

      avatar
      Sage Response
      4y
      As we continue to learn from experimentation and disruption, our strategic priorities and focus are clear defined to ensure we achieve our goals. We continue to build our internal talent and pride ourselves on having smart people who are passionate and amazing at what they do whilst balancing that with hiring smart people to strengthen our bench of talent. Thank you for leaving a review and ask that you continue to share your constructive feedback through our internal channels so that we can continue to improve.
      2.0
      Oct 28, 2021

      There is a disconnect between upper management and the work force of Sage

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The team I work with has fantastic colleagues that I love working with and can look up to - Working with modern technologies is challenging and rewarding

      Cons

      - The organization structure is a mess and there is a disconnect between upper management and the engineers creating the products that fill those upper management pockets. - Upper management has no idea about any of the technologies used, their purposes, their limitations, or capabilities and expects engineers to create incredible solutions with limited funding and many constraints. - Engineering teams are on the backburner for both funding and acknowledgement. The company does not exist with the products and solutions we create but we never see any inkling of the profits generated nor thanks for the work we do. How can we expect to implement and try new techniques and technologies when we can't get proper funding to get training? - Communications between teams is chaos, there are some teams that are fantastic and will reply to you while partnering on a project. However, there are teams that are definitely dysfunctional, under-staffed, and managed improperly that cause constant delays and issues. - The recent layoffs were such a morale booster for the company, nothing like hearing your close coworkers randomly laid off in the middle of a Tuesday. We're so happy that we have to now take over the workloads of everyone you've gotten rid of and absolutely radiant about not being paid any extra for that. And now that all the talent is gone the company can hire new low level/associates to fill the positions for cheaper.

      avatar
      Sage Response
      4y
      Thank you for your review. The input of our colleagues is critical to us. We recognize and value each of the incredible colleagues that develop our products; they are at the core of our business. Thanks to them, we can grow as a business and continue to delight our customers. We know that there is always room for improvement and will take your feedback on board to help us keep moving in the right direction. We want to support all colleagues to give their best by maintaining a healthy work-life balance and maintaining manageable workloads. Please do raise your concerns to your manager, or if you feel unable to do that, please use the confidential, always listening survey to provide insight into your experiences.
      2.0
      Oct 17, 2021

      Was going well until recently

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits package Interesting work Good work life balance Very flexible

      Cons

      They have recently advised of "restructuring" into areas that focus on future growth. The way this has happened has been totally baffling considering how we keep hearing how well they have done. They are also potentially removing people from areas which have the same focus where they want to align which I can not understand. They claim to care about their employees yet they do this. I used to love working here but I have lost all trust and faith in any senior management now and I think that will be reflected in the next employee satisfaction survey as a lot of people are starting to feel the same now.

      avatar
      Sage Response
      4y
      Thanks for your review. As you say, we have recently made some decisions about the roles and skills that Sage will need as we move forward. We are removing some positions to rebalance our investments towards our strategic priorities and simplify the business. This will require us to continue shifting our investments towards those foundational areas to Sage’s long-term success. Our strategy and plans are about investing in progress from a position of strength and getting in the best shape possible for our customers’ needs in the future. We understand how difficult this news is for our colleagues, especially those impacted, and it is not a decision that we have taken lightly. Affected colleagues will be offered outplacement support and the chance to apply for other roles within Sage. Please use available confidential listening surveys to highlight your concerns; this will better understand how we can support you and other colleagues.
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      Glassdoor has 6,295 Sage reviews submitted anonymously by Sage employees. Read employee reviews and ratings on Glassdoor to decide if Sage is right for you.