ServiceNow reviews

4.1

80% would recommend to a friend

(5,714 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,714 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Sep 4, 2022

Poor Work

Recommend
CEO approval
Business Outlook

Pros

No work so free all the time

Cons

Staying there means ruining your career

2.0
Jun 28, 2022

Horrible racial equity

Recommend
CEO approval
Business Outlook

Pros

RSUs and unlimited PTO are the only pros that come to mind.

Cons

This company does not walk the walk when it comes to racial equity. Black employees are leaving in mass numbers, the data doesn’t lie. If you speak out against racial inequalities you will become a target. You will with have to file a complaint with the EEOC or they will find a reason to fire you. I personally know someone who’s going through this right now. I wish she would expose ServiceNow

2.0
Mar 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Stock price from 2016-2021 Pat Casey, Joe, Davis, , etc... Still some cool/smart people at the top of Engineering Platform is pretty neat

Cons

Stagnant code base Company has largely transitioned from product to sales focused Hard work often goes unrecognized in Engineering Shady vibes from East Coast C-Level takeover, competent Engineering leaders seem frustrated and are often sidelined Hardly hiring any American engineers

Viewing 364 - 366 of 5,714 Reviews

Glassdoor has 6,651 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.