Pros
The company was supportive in the transition to WFH during covid with additional benefits and perks.
Cons
If you want to spend your mornings, afternoons, and evenings M-F working... then ServiceNow is the place for you. With majority of engineering resources offshore in India, early morning and late night meetings were unavoidable. Good luck if you run into a production issue in the middle of the day while all engineering resources in India are offline. Obvious nepotism in the marketing organization with directors hiring people that they previously worked with, but brought absolutely no value to the team. Tons of meetings with useless status updates. Strict change management processes that make it extremely difficult to get projects done. Outdated tech stack and processes that make it difficult to be productive. ServiceNow aims to make work better, so why are teams still tracking things manually in Excel?