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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,721 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      2.0
      Feb 10, 2024

      Good company, poor management. Beware

      Tech support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company, salary, benefits and office

      Cons

      beware of this company dept mgmt is poor they have bully mentality, micro mgmt and one manager in particular is very aggressive pay rise is poor, even though company doing good overall career opportunities limited

      2.0
      Nov 9, 2023

      Great product hides issues

      Global account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been around. Great product but mtg is really really bad.

      Cons

      There are few 4-6 yr employees. Many 1-2 yrs and that is what your should target. Place where seller that could not sell get hired by their buddies and become managers sending out PIP. Huge huge political silos. Can not give your client an accurate entitlement report and no one cares. Just an idea what you will deal with. Welcome to Now

      1.0
      Nov 1, 2023

      Lost good leadership

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pretty standard salary ranges (not too great and not too bad) It used to be a genuinely good place to work with WLB and competent managers and leadership. Office infra, junior colleagues and food is awesome.

      Cons

      Lately the culture has taken a deviation from a good workplace towards a slavery based model where tight deadlines, heavenly expectations from manipulative managers and favouritism are some of commonly found attributes in technology function (at least in GRC[Governance Risk Compliance] vertical). Work pressure is at an all time high and management here is pretty sleepy to address these issues as I believe the roots have gone corrupted here lately i.e. the leadership.

      Viewing 418 - 420 of 5,721 Reviews
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      Glassdoor has 6,658 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.