ServiceNow reviews

4.1

79% would recommend to a friend

(5,729 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,729 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Sep 30, 2025

The best company I've ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at ServiceNow is genuinely fulfilling. I get to collaborate across time zones with passionate, talented colleagues who care deeply about our people and our purpose. One of the things I love most is how ServiceNow lives its values. I’m proud to be involved in our Employee Belonging Groups (EBGs) and to serve as a Culture Champion, helping foster inclusion, connection, and authenticity across the business. These programs aren’t just buzzwords - they’re embedded in how we work and show up for each other. Leadership is transparent and empowering, and I feel trusted to lead meaningful projects that make a difference. Working at this rocketship, there’s always plenty of projects to throw yourself into! ServiceNow invests in its people, celebrates wins, and encourages growth. It’s a place where you can do your best work, be yourself, and feel part of something bigger. Love the extra Wellbeing Days - they are very much appreciated!

Cons

There aren’t many downsides to working at ServiceNow, but like any fast-paced company, there are a few things to be mindful of: Learning & Development: There are fantastic opportunities to grow and learn - whether through formal programs or stretch assignments. The challenge is carving out time to take full advantage of them in a busy environment. Career Progression: The promotion process can feel lengthy and complex at times. That said, there are plenty of leadership opportunities and ways to expand your impact beyond formal titles. Pace & Intensity: It’s a dynamic, fast-moving workplace. The pace can be intense, which may not suit everyone—but if you thrive in a high-energy environment, you’ll find it incredibly rewarding.

5.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

A lot of time and effort is put into on boarding. The support a new person gets is fantastic.

Cons

This company has spoiled me for all others.

5.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, flex schedule, insurance for you and your dependents,

Cons

Org changes can be kind of hard when you are used to your team.

Viewing 496 - 498 of 5,729 Reviews

Glassdoor has 6,667 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.