ServiceNow reviews

4.1

79% would recommend to a friend

(5,734 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,734 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Aug 2, 2019

Used to love this company when it started

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product. Dynamic working environment. Great benefits

Cons

Poor leadership & culture. Zero work life balance

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ServiceNow Response
6y
Thank you for the review. It doesn't look like you're with us here at ServiceNow anymore, but we appreciate the time you spent and all of your contributions. We believe our company's purpose and values guide us in creating great experiences for employees, and we will continue to reinforce those across the organization. We wish you the best!
3.0
Aug 1, 2019

Great company, US culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product and market opportunity. Great people in the non-US offices who all work hard and have a lot of fun.

Cons

US culture is very predominant. US head office will not let non-US parts of the company work independently. Micro management style of the US head office is really irritating for the non-US people. Lots of silos so it takes a long time before decisions will be made.

avatar
ServiceNow Response
6y
We're glad that overall, you enjoyed your experience at ServiceNow. We value all of our employees and offices around the world, and we believe that the incredible diversity of backgrounds, experiences, and locations help us better serve our customers. We wish you the best in your next phase!
5.0
Jul 31, 2019

Great Company

Recommend
CEO approval
Business Outlook

Pros

Good work to keep you busy Room for career development and growth

Cons

None that I can think of

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Glassdoor has 6,672 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.