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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,733 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,733 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      3.0
      Jul 27, 2019

      Not what it once was

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Phenomenal product and some great people

      Cons

      Changing of the guard. Corporate politics is rewarded above performance. Laughable EMEA leadership

      4.0
      Jul 26, 2019

      The first place where I truly felt like I belong

      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my coworkers. They're all so warm, kind, and passionate, and it didn't take long for me to instantly feel a sense of community here. In terms of the company, the leadership is the best I've seen. All aligned, each having strong virtues and very approachable. Because of them, the company's been growing like crazy and the culture has been incredible. I thought I wanted to join a 500-1000 company where I could have an impact. ServiceNow is huge, but because it's in the next phase of growth, there's a lot of newness and uncertainties where it feels very startup and nimble. So my work is impactful, and I get the budget and resources of a large company. Best of both worlds.

      Cons

      Lack of process. People are used to executing without strategy and process which leads to pointless meetings and wasted work time. It's a changing factor but there's currently a lot of process that needs to be defined. Minor, but clunky internal software. Some of the technologies we use have pretty bad user experiences, like OneDrive, Solstice.

      2.0
      Jul 26, 2019

      Dead end for Software engineer

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock price, cool platform, free t-shirts

      Cons

      Micro management, too much pressure for trivial tasks, Application development is too boring and pathetic. Very process heavy development. Too much waste of time. Company isnt going in right direction.

      Viewing 5077 - 5079 of 5,733 Reviews
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      Glassdoor has 6,671 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.