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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,728 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Dec 6, 2018

      Bait and Switch

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      They attract you with very gracious salary and stock option plans to snag you away from your current role and sell you on the potential growth and direction of the company. I appreciate my paycheck! Good Medical/Dental/Vision

      Cons

      The company has grown too rapid that their processes and systems do not support the growth and rate of hire. It is ridiculously hard to find any information or make informed business decisions. Also, be on the lookout for rapidly changing comp plans or not honoring to pay out MBOs. While they are gracious on salary and stock they are very frugal when it comes to cell phone coverage, company expenses, and they do not offer a stipend to cover remote employees. I have now figured out where Hungry and Humble originates... Hungry - have to constantly follow up with fellow team members to get anything done and pester your peers. Humble - we pay you a lot in salary, don't expect us to help cover anything else

      2.0
      Dec 6, 2018

      One size does not fit all.......

      Member of the gsd
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved my time at ServiceNow until the end, no I am not a disgruntled ex-employee, I speak highly of the tech and the majority of the people there..... I like the fact the company has an open strategy and great leaders messaging it..... but....

      Cons

      being dictated to by the US when they clearly don't understand the vast differences across EMEA. Focussing on quantity, rather than quality and they take feedback as a negative behaviour.

      Viewing 5170 - 5172 of 5,728 Reviews
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      Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.