ServiceNow reviews

4.1

79% would recommend to a friend

(5,728 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Dec 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits are really good. RSU, ESPP, healthcare, pension... They allow to work from home if you have a good reason to do so. High salaries.

Cons

There are many people in this company who does not want to do their job. People are waiting for each other to progress which is causing jobs to be either done late or not done at all. Staines office is perfectly boring, although there is some effort going on to change, I dont believe it is working. Management is too customer oriantated, sometimes I had the feeling like I am a robot that management uses to achieve their goals. Sometimes it is even hard to go and grab a cup of coffee with collegues because management could be watching you and everything is so urgent for them. I believe interview process must be improved. Since I realize there are some people who are not qualified enough to do the job. If you expect fun work place events, ServiceNow is not a good place to work. Everybody is this company is overloaded!

3.0
Dec 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Amazing and Energetic Exec Leadership Great platform Culture is spotty for some groups but overall there is a positive collaboration across different functional orgs

Cons

Depends on the org, some are very toxic No growth No empowerment No sense of belonging Depends on your relationship with your immediate manager, it will dictate your bonus % versus what you actually brought in to table. Its all about having that PERSONAL relationship versus having a healthy business relationship Unsafe working environment (*for some groups within ServiceNow)

4.0
Nov 28, 2018

Good place to work .

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pace is incredible if you like a very fast paced environment. Growth

Cons

Not sure about some of the newer Execs Internal systems are lacking Culture seems broken

Viewing 5173 - 5175 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.