ServiceNow reviews

4.0

77% would recommend to a friend

(5,740 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Feb 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Like most great companies that are highly valued, the culture is great, including the coworkers you are working with. The give very good commission with targets that are both reachable as well as possible to exceed, which motivates to do well as it is rewarded well too. They usually don’t micro manage but at the end you could tell that the stress from upper management to do better increased, which in turn led to some unnecessary micromanagement seeing as our teams number both great as well as improving.

Cons

Probably it’s hard to avoid in any company, but some industries and countries were helped a lot more to achieve their targets than other countries. It would be better if all worked hard to keep it equal, supporting all industries and countries. Even people who were doing amazing were held back in promotions due to people not hitting the mandatory 1-year in the job rule. It’s a silly rule if all the people involved see the talent present but wait for a time line, even when an open role is there to be promoted in.

5.0
Jan 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Supportive work culture, ServiceNow offers a comprehensive benefits package that includes decent salaries, unlimited paid time off, and excellent health, dental, and vision insurance. The company is also dedicated to creating a positive work-life balance for its employees, offering flexible schedules, telecommuting options, and an on-site gym. With its commitment to its employees, Servicenow is also dedicated to making a positive impact in the community. The company is deeply involved in charitable and volunteer efforts, and encourages its employees to get involved in community service projects. Overall, ServiceNow is an outstanding place to work, offering a challenging, fulfilling career, and a supportive work environment. If you're looking for a company that values its employees and is dedicated to their success, ServiceNow is the place to be.

Cons

It's very difficult to make an impact, as in, jobs are segmented, as in you will do something extremely specific; an all around ACE would be limited in what they can do for the company. Salary could be more competitive. ServiceNow came below all the offers I had at the time, including my current employer. However, I took the non-toxic promise of a work environment over the other offers that were 30K-50K more.

5.0
Dec 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Proactive people who are excited to accomplish measurable work, make a difference in the company, and grow to $16+B. Good benefits, work from home, travel opportunity, product diversity, innovation, ability to scale.

Cons

It's a grind. Lots of hustle. If you like to work, this is the place to be. Some people are in senior roles for the first time which makes for a lot of bumps and learning along the way. Seems very political (I'm new - only a couple months on the job).

Viewing 625 - 627 of 5,740 Reviews

Glassdoor has 6,678 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.