ServiceNow reviews

Two big ones... Firstly Politics. If you think about ServiceNow as the major cloud platform player it is, the culture is what you would expect. As a veteran of both start ups and tech bellweathers, the culture here matches the worst examples of political fiefdoms, where knowledge is treated as capital so skunkworks projects and political power plays abound. The second issue - the most successful people here are transparent rear-end kissers. In the choice between doing good and looking good, you have to have an understanding of what your manager thinks good is and emulate it. It is a constant source of bad decisions and groupthink. Some of us who focus on execution have terrible hours and poor work-life balance, while others hide and rest / vest. Lastly, immature processes abound - way too many for a company that is far beyond its startup roots, yet many of the same executives from those days are still there. Bill has his work cut out for him.

Never have I seen an office filled with more incompetent leadership. I think only 1 has any real sales experience. Some of senior ADR manager grew up cheating the system for meetings, so now they teach of all of their ADR's how to game the system. You can't blame the new people but I feel bad for this being our first or 2nd work place experience. Advice for any new hirer: Make "Phone calls" and spam emails then log these into the horrible, home-grown CRM in order to hit your activity requirement. Then do what everyone else does and towards the end of the month -HOUND your field reps to give you free "meetings" you can log-into SURF. This is how everyone hits quota. There is no such thing as quality here, it is only quantity. We're talking about a company that makes $2.6 billion in Revenue. If you throw in garbage into the CRM, no one cares, especially the managers. As long as you hit your number, the managers hit their number, we're all happy!