ServiceNow reviews

Used to be a great culture, but as the firm grew they got folks who are good at selling themselves in interview but arent actually good at job. These middle managers spread toxicity across the firm. They would often lie to their reportees about their performance only to later reveal the true rating after review leaving the candidates disheartened. Upper management rarely looks in to actual functioning of teams and this leads to toxic managerial practices being incentivized. Promotions are based on nepotism or who ever manager decides will make them look good if promoted at the expense of truly deserving, hard working candidates. Good people are going to leave as soon as economy stabilizes, but till then they are trapped. For those looking to join, do a thorough background check about team/managers/teammates etc., I rate Diversity and inclusion as 1 star because SNOW tends to err on side of excess, resulting in alienation of those who are put in limelight without any care for the actual context.

- Dysfunctional organization that is disconnected and delusional. - You will be working with either outdated or proprietary technologies. - What you learn here will mostly be useless elsewhere. - Convoluted code and the platform architecture is a nightmare. It does not follow any principle and it lacks consistency. Software components are tightly coupled and extremely fragile. A code change in one place can cause an unpredictable failure elsewhere. - Instead of addressing the root cause, underlying issues are often solved by adding more processes which lead to more busy work of pressing buttons and bureaucracy. - Mediocre management that plays politics and deflect responsibilities. Most of them are "managers" but aren't leaders, they don't motivate and command respect. Cracking a whip is the same as leadership. - Senior management does nothing to address the Pulse survey feedbacks. The same feedbacks are repeated year after year. It's getting old. - Remote work has been productive but now everyone is required to return to the office to the sake of "collaboration." - It is really difficult to stay motivated when you are not learning anything valuable besides bad practices and what NOT to do.