ServiceNow reviews

4.0

77% would recommend to a friend

(5,744 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Aug 13, 2019
Recommend
CEO approval
Business Outlook

Pros

It's a very strong, performance oriented place to work. They treat their employees better than any other company I've worked with. It is a meritocracy, where your performance dictates your rise, so if you're a top performer, it will be recognized and will pay off.

Cons

Some organizations within the company prioritize taking orders over creative thought and problem solving. Most of the company is fantastic, but within one org in particular, priorities may shift at any given moment. Your team may be working toward one objective, then your team is asked to drop everything to rush out a new project. You may assign a team member to a goal necessary to meet your target only to have them receive new orders from above without consultation, leading to the first objective falling short and reflecting negatively on the entire team.

3.0
May 30, 2019

Need Better Managment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free snacks, free parking, some travel, WFH on Fridays

Cons

training, Supervisors in Operations have no idea what they are doing, they have no experience or training to improve. You speak up and you are looked down upon.

3.0
Apr 12, 2019

Is it all worth it?

Recommend
CEO approval
Business Outlook

Pros

Handsome RSUs if not package

Cons

Hardly any work life balance

Viewing 664 - 666 of 5,744 Reviews

Glassdoor has 6,683 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.