ServiceNow reviews

4.1

81% would recommend to a friend

(5,666 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,666 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance certainly something they take serious here. Being able to engage and accelerate enterprise deals. More of a strategic role rather than a business development heavy role.

Cons

Role made between BDR and AE career progression is slowed. No commissions, only company bonus scheme.

Viewing 7 - 9 of 5,666 Reviews

Glassdoor has 6,598 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.