Senior Technical Support Engineer
Pros
Good stock options but given on stacked value - Have to complete a year to start receiving Smart and hardworking colleagues Good product Good customer feedback Opportunity to work with the fast paced team in customer support - good expose to time critical issues and prevent outages
Cons
Micromanaged by very biased Managers and Directors Very much bureaucratic and process driven without use of any common sense Managers are hired externally from Manager's friends circle or previous jobs without going through a full interview and internally if you are part of the 'friends' team then you will be promoted to Tech Lead or manager role No promotion or career growth . You are a machine unless you are friends with director No salary raise and no new shares either Lack of transparency Recognition and career growth is only possible if you are the Director's friend