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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,688 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Mar 13, 2014

      Good company if you don't care about a career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are amazing and the benefits are quite good.

      Cons

      The US offices are pretty good by the sounds of it. Unfortunately the UK office lacks drive, people are encouraged to stay in the same job for as long as possible and instead of promoting people all managers are hired externally. Hard work and ambition are not recognised. It's a great place for people who are just looking for job security and a good salary, not so much for people who want to move ahead.

      1.0
      Feb 13, 2014

      Far from what it used to be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice kitchen Plenty of parking available

      Cons

      No team structure Excessively long hours Lack of communication from management Lots of office gossip

      1.0
      Nov 15, 2013

      Disappointing Experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast growing company. Meet real IT needs with an innovative SaaS solution. Diverse customer base are interesting and fun to work with.

      Cons

      Many excellent people are let go for virtually no reason. This is demoralizing to those left behind. The firings at ServiceNow make no sense in most cases. They seem to be made on a whim with out any real justifications for the extreme actions taken.

      Viewing 202 - 204 of 5,688 Reviews
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      Glassdoor has 6,624 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.