ServiceNow reviews

Management approach of looking for and highlighting the negative wears you down. The performance management process is completely subjective. You must play the game at all times or you will be managed out. CMO is unrealistic and all over the place. Expectations on marketing cause burnout department wide especially around Knowledge, Sales Kickoff and every product launch. Managers are left on their own to source, recruit and hire their headcount.

This review is specific to HR (Global Talent). I’ve been working in the department for 3 years and it’s had its ups and downs. The most recent down swing has been terrible. There has been a mass exodus among HR leadership, and with it, any semblance of empathy for a department that’s been beaten down. The interim leadership has brought in fresh blood from organizations like Walmart which have brought along their toxic culture from those organizations (I.e. kick down and kiss up, a culture of fear and threats) that has driven down our employee engagement scores to the lowest in the company (by a large margin). In the most general sense, it is a terrible place to work within a company that is a great place to work.