Jun 5, 2020
Aggressive, unhealthy culture / no work life balance / great product
Anonymous employee
ServiceTitan reviews
49% would recommend to a friend
Ara Mahdessian
69% approve of CEO
58% positive business outlook
ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).
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Reviews by job title
829 reviews
Nov 20, 2018
Great Product-but false promises ( why are all 5 star reviews within 3 days of each other...)
Anonymous employee
ServiceTitan Response
7yThank you for your feedback! Employee growth and career paths are top of mind for the organization, and we are working on rolling out career paths for every department to give clarity on how your career can progress. We also understand the need to train our employees on the product and have expanded our new hire orientation to include much more in depth product training, as well as creating an internal training team for ongoing product training. Our success depends on every single employee, and we will use this feedback to ensure we're setting each person up for success and growth!
Apr 30, 2019
ServiceTitan Response
7yWe appreciate your feedback on this! We feel our ability to promote from within is an asset to both our organization and to our Titans who want growth in their careers. We understand that management and leadership aren't innate skills, and so we have developed multiple programs and training courses to support new managers. However, we also realize that a role in management isn't for everyone, so we have developed individual contributor tracks into career paths for roles where that makes sense. Retaining our Titans is a top priority for us, and we will continue to add programs to equip all of our managers to retain and develop their team members!
