Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 96 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 90 reviews)); "Good benefit and discount (60% off of any purchase)" ((in 88 reviews)); "Great employee discount and colleagues." ((in 58 reviews)); "There is a good training and on" ((in 53 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 114 reviews)); "low pay and forced to do things not in your pay grade" ((in 98 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 72 reviews)); "poor upper management and pressured to bombard clients" ((in 54 reviews)); "Low salary and a lot of work" ((in 48 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)

Alexis Nasard

68% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jul 31, 2019

Average place to work with average pay

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Pay is always on time and earn some commission although you have to make a lot of sales for it to be a considerable amount.

Cons

Very strict on dress code and training program instructs you on how to dress for your body type which feels slightly awkward.

Swarovski Response

6y

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We have read your review and we are sorry that our dress code, caused you to feel “awkward”. Please note we take feedback very seriously and are currently looking into revamping our stores and cooperate dress codes as we believe in body positivity and never intended to make any employee feel uncomfortable with who they are or how they look. In addition at Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Please be assured your review will be shared with Global HR and Upper management. Once again, we want to thank you for taking the time to leave a review and wish you much success in your future endeavors.

3.0

Jul 28, 2019

Good company

Retail sales clerk

Recommend

CEO approval

Business Outlook

Pros

Company gives good bonus and continuing education

Cons

Policies change too often

Swarovski Response

6y

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are glad to hear that you felt we offered a "good bonus" we are always evaluating our compensation program to ensure we are paying are employees fairly for the work they perform. You also listed as a Pro: "continuing education" and please note part of our continuing education is working together as a team and encouraging our peers to support each other and share there knowledge, this includes having co-workers train new hires, but as we truly value your feedback I will be sharing your "Advice to Management" with our training team as it appears you did not have the best experience in your training. Once again thank you for taking the time to leave a review we value feedback both positive and negative, this kind of feedback is crucial to the betterment of the company. As always, we wish you all the best in your future endeavors.

5.0

Jul 22, 2019

Great Entry-level High End Retail environment!

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Learning more about the importance of clientelle Creating long-standing relationships with recurring clients

Cons

Sometimes very slow and hard to achieve sales goals.

Swarovski Response

6y

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we love when our employees leave positive feedback such as your comment about what you learned. In addition as a recruiter with Swarovski I want to personal thank you for your advice to management "More following up during interview process to make sure candidates do not lose interest." I will be sharing this advise with the stores. As for your concerns about “Sometimes very slow and hard to achieve sales goals", please note this is why we focus so much on creating long standing relationships with our customers, a loyal following will help us achieve our goals even when it is slow. We are also investing more in advertising to bring in new customers to continue to grow the business. Once again thank you for your feedback and best of luck in your future endeavors.

Viewing 1597 - 1599 of 1,943 Reviews

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LEHRE PROZESSTECHNIK (mit Elementen aus Mechatronik, Metall- und Elektrotechnik)

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LEHRE ELEKTROTECHNIK (Automatisierungs- und Prozessleittechnik)

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Average place to work with average pay

Good company

Great Entry-level High End Retail environment!

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