Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

48% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Their are only cons no pros!

Cons

worst company to work with ever ! hike is not even 8 % work culture is not good at all

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are also proud to have an open-door policy and encourage our employees to reach out to their supervisor, a member of our management or HR Team to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s ever changing world. Please note your feedback will be shared with Upper management. Once again thank you for your feedback, we wish you much success in your future endeavors.
4.0
May 18, 2019

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, flexibility, respect, highly compassionate company

Cons

Consistency in communication can be better

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Swarovski Response
7y
Thank you for taking the time to leave a review and for your 5 years of service. At Swarovski, we truly value constructive employee and customer feedback. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life. We are also glad that you valued the benefits we provided, as we review the company benefits on a yearly basis and are always striving to improve the benefits we offer to both Full-Time and Part-Time employees. As for your concern over consistency in communication, we want to thank you for your feedback and assure you we are addressing this thru enhancement to Coco –the Retail communication program, additional employee town-halls, and the role out in our retail stores of GROM (Global Retail Operation Model) to ensure we are providing standardization for how we communicate with our stores and how we run them. We will continue to make enhancements to our communication as we strive to be more transparent and consistent in our communication. We also want to wish you much success in your career.
5.0
May 18, 2019
Recommend
CEO approval
Business Outlook

Pros

If you have the right attitude and work hard, you are rewarded with promotion. After being in the business for around 6 months I was promoted to senior sales. The company offers a generous staff discount. 6 weeks holiday + sick pay available. A beautiful environment. HR are quick to respond and deal with issues.

Cons

Senior sales pay could be a little higher because the difference between a sales consultants pay and a senior sales pay is very minimal.

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we love when employees want to share their positive experiences with us. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life. We are also glad that you value the benefits we provided. We review the company benefits on a yearly basis and are always striving to improve the benefits we offer to both Full-Time and Part-Time employees We also value constructive employee and customer feedback and want to thank you for sharing your concerns regarding: “Senior sales pay could be a little higher”. We are constantly evaluating our pay scales and benefits based on local markets and employee feedback and will share your concerns with management in your market. Once again, thank you for your feedback, and we wish you much success in your future endeavors with Swarovski
Viewing 1618 - 1620 of 1,943 Reviews

Glassdoor has 2,677 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.