Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

48% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
3.0
May 10, 2019

The change is constant

Recommend
CEO approval
Business Outlook

Pros

Trying new things and exploring new directions

Cons

Merger between brands did not work and mindset shift is challenging

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we love when our employees leave positive feedback such as your comment " Trying new things and exploring new directions” we are glad you enjoyed the many challenges in your role and had the chance to learn and try new things. As for your concerns about the “Merger between brands did not work and mindset shift is challenging”, please note we have an open-door policy and encourage our employees to reach out to their supervisor, a member of our management or HR Team to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Once again thank you for your feedback, we wish you much success in your future endeavors and look forward to welcoming you back as a customer in the future.
5.0
May 3, 2019
Recommend
CEO approval
Business Outlook

Pros

-Family owned -Training/Professional development -Flexibility -Employee Perks

Cons

-No major cons to list.

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we love when employees want to share their positive experiences with us. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life. We want to wish you much success in your continued career at Swarovski and to let you know that should in the future you think of “Cons” our door is always open as we truly value constructive employee and customer feedback
5.0
May 3, 2019

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture and employees

Cons

Employee benefit and opportunity is poor

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback. As a private, family-based company, we pride ourselves on our culture and strong identity, and we are glad to hear this is something you value about the brand as well. We also believe in the importance of teamwork and connectedness and are glad to hear you work with a team of ‘Great Employees’. As for your “Cons”, we review the company benefits on a yearly basis and are always striving to improve the benefits we offer to both Full-Time and Part-Time employees. We would love to invite you to share your concerns with a member of HR or your manager, so we can review your feedback when evaluating our company benefits. As for your comment that “opportunity is poor”, we want to share with you that in our Retail Stores in the United States, since the start of 2019 we have promoted 17 employees (5 Sales Consultants to ASM positions, 1 Sales Consultant to a Store Manager Position, & 5 ASM's to Store Manager Positions). We have also had several promotions in our corporate offices since the start of 2019. If you are interested in a promotional opportunity, we recommend you work with your immediate supervisor on an Individual Development Plan to help you achieve your goals. Once again, thank you for your feedback. We wish you much success in your future with Swarovski.
Viewing 1624 - 1626 of 1,943 Reviews

Glassdoor has 2,677 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.