T-Mobile Tech Support Representative reviews

4.1

97% would recommend to a friend

(22 total reviews)
avatar

Srini Gopalan

96% approve of CEO

21% positive business outlook

Tech Support Representative employees have rated T-Mobile with 4.1 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have an excellent working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

22 reviews
1.0
Apr 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits, not much else

Cons

Office politics control whether or not you'll be promoted. Make sure your friends with supervisors/leaders otherwise you'll never move up.

4.0
Jul 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Great potential for earnings and advancement. Great benefits. Strong, stable company. Leading the industry and marketplace in 5G and other technologies.

Cons

T-Mobile for Business exerted a mandatory Covid Vaccine policy yet exempted large segments of the company that were direct Corporate employees like Retail. At a time when Covid no longer posed a threat and most companies rescinded their policy, T-Mobile refused all Religious and Medical Accomodations and fired many. This was clearly used as a way to downsize their staff without layoffs, severance packages, etc. They also refused Unemployment Benefits. As of April 1, 2023 T-Mobile rescinded their policy but refuse to take qualified people back as a form of discrimination.

Viewing 7 - 9 of 22 Reviews

Glassdoor has 24,576 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.