Is TP a good company to work for as a Customer Service Representative/Agent?

Customer Service Representative/Agent professionals working at TP have rated their employer with 4.4 out of 5 stars in 31 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative/Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Agent interview questions at TP .

Does TP pay Customer Service Representative/Agent employees well?

Customer Service Representative/Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 31 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Customer Service Representative/Agent salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13872) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1252) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Customer Service Representative/Agent reviews

4.4

92% would recommend to a friend

(31 total reviews)

Jorge Amar

Not enough data to show CEO approval

92% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (31 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agent Customer Service Representative employees have rated TP with 4.4 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Agent Customer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Agent Customer Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

31 reviews

1.0

Sep 28, 2019

Horrible place to work

Customer service representative/agent

Recommend

CEO approval

Business Outlook

Pros

There are no pros at all

Cons

- sups lie to get you fired if they don’t like you for some reason - management sucks - can get fired for poor survey scores even if the score is referring to the company and not you.

TP Response

6y

Your review is alarming. May we ask you to please send us a report via http://bit.ly/TPHR-newform so we can address your concern properly? Thank you.

4.0

Aug 29, 2019

Customer Service Representative/Agent

Customer service representative/agent

Recommend

CEO approval

Business Outlook

Pros

Good job, Not to difficult. Been here 6 months

Cons

None for me. Been here 3 months

TP Response

6y

Thank you for your feedback. We are glad to know that our efforts to provide employees a positive working environment are being appreciated. If you need any help or suggestions, please let us know. All the best.

4.0

May 2, 2018

work environment and experience!

Customer service representative/agent

Recommend

CEO approval

Business Outlook

Pros

It is a great international company where professionalism and accuracy are the expected ways dealing with employees. The environment is away friendly and the administration there is very committed and flexible.

Cons

Work there starts in the evening, so the whole day is upside down.

TP Response

8y

Thank you for taking time to write that review. We see to it to provide our employees a professional environment wherein support is given, open communication is practiced and rules and are followed. All the best!

Viewing 28 - 30 of 31 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Tennessee

View job

Customer Service Representative - Onsite

Customer Service Representative - Onsite

Customer Service Representative - Onsite

United States

View job

Customer Service Representative - On Site

View all Agent Customer Service Representative Jobs

TP

TP Customer Service Representative/Agent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Horrible place to work

Customer Service Representative/Agent

work environment and experience!

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at TP

TP reviews FAQs