Is TP a good company to work for as a Customer Service Representative/Agent?

Customer Service Representative/Agent professionals working at TP have rated their employer with 4.4 out of 5 stars in 31 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative/Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Agent interview questions at TP .

Does TP pay Customer Service Representative/Agent employees well?

Customer Service Representative/Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 31 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Customer Service Representative/Agent salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13867) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1252) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (713) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

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TP Customer Service Representative/Agent reviews

4.4

92% would recommend to a friend

(31 total reviews)

Jorge Amar

Not enough data to show CEO approval

92% positive business outlook

Ratings by category

4.5

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

Agent Customer Service Representative employees have rated TP with 4.4 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Agent Customer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Agent Customer Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

31 reviews

3.0

Sep 17, 2022

Agent experience

Agent customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nearest Location site,preferred work at night

Cons

Salary rate,salary disputes,places like restrooms and pantry

3.0

Jun 8, 2020

A good dead end job

Customer service representative/agent

Recommend

CEO approval

Business Outlook

Pros

Its good if you like a somewhat stable dead end job

Cons

If you dont bank in some social capital, you aint going nowhere.

5.0

Feb 23, 2020

Good place to get job experience in a call-center environment

Customer service representative/agent

Recommend

CEO approval

Business Outlook

Pros

Straightforward path to the job offer, easy application, written test, interviewing, offer and paid training before going to production. Possibilities for QA and Supervisor careers within the first year, depending on the campaign and your soft skills. Evening/late night shifts, if you prefer them. Dental benefits after 6 months. Networking opportunities with new friends. Convenient location.

Cons

Same for every call-center position, namely, repetitiveness. People complaining should have realistic expectation, especially immigrants. We have been rejected in many places and got an opportunity in this company, being grateful is the least we can do.

Viewing 25 - 27 of 31 Reviews

Jobs at TP

Customer Service Representative - Onsite

Healthcare Customer Service Representative - Remote

Tennessee

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Bilingual Quality Assurance Analyst

Pre-Licensing Training Agent - Remote

Texas

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Customer Service Representative - Days and Evening shifts ---- ON-SITE

Scottsdale, AZ

View job

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TP Customer Service Representative/Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Agent experience

A good dead end job

Good place to get job experience in a call-center environment

Jobs at TP

TP reviews FAQs

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