TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,374 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,374 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews
5.0
Feb 25, 2016
Recommend
CEO approval
Business Outlook

Pros

- great company - training is good - free car park - overtime available

Cons

- repetitive (but it is a call centre)

avatar
TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
1.0
Feb 24, 2016

Csr

Recommend
CEO approval
Business Outlook

Pros

Stable full time income. There are some great people and supervisors. They did have a workable point system.

Cons

EVERYTHING.... Unfortunatly you are looked at as replaceable. I worked for the company twice, The first time I was terminated because of points. I had been in a major car accident that i was hospitalized over night from. I had call three time and talked to two different supervisors and let them know, but because I hadn't called the "call off line" it was considered a no call no show. when I went to hr about it they asked if i had been on medication at the hospital. when i answered no, I was told that there was nothing they could do about it. I was 5 months pregnant!

avatar
TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
2.0
Feb 21, 2016
Recommend
CEO approval
Business Outlook

Pros

easy for everyone with basic English to do. Great training on sales and/or customer service helpful supervisors and managers

Cons

nature of work fixed shifts for males

avatar
TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
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