TP Custom Service Representative reviews

Terrible pay. Long hours. The PDP plan involved me working 40 hours a week of my own shifts with zero development on anti social shifts then commiting an extra 15 hours on average of my personal time which was all unpaid in order to learn management systems.

Everyone you ever went to high school is there working(from your high school bf who now has three kids to the high school pot head ). The supervisors are more like babysitters, they have a title without much responsibility. The smees are the ones answering everyone's questions and yet do not have the same pay as the supervisors. There is hardly any advancement (yes this is why you have 10 yr agents on floor). They work you like a slave( forcing you to have bathroom breaks deducted from your 15 min break time ). Oh did I mention that the system crashes every 5 minutes and yet your the one yelled at for extended time (even though it's the system crashing that took you longer to finish your call). Pay is okay nothing special, but try to get a job on base instead.