TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,372 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,372 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Feb 5, 2016
Recommend
CEO approval
Business Outlook

Pros

A big company, international community. Opportunity to promote but mostly within your department and specific language skills.

Cons

Hardly you can promote to higher positions, only within your department and specific language skills. At my experience supervisors and higher positions employees were found outside of the department. Even if you have perfect education they are looking only to your specific language skills and want you at concrete position: call, chat, e-mail handler. Big minus - very stressful job and the local management do everything to make it even more stressful.

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TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
2.0
Feb 4, 2016

tpusa

Recommend
CEO approval
Business Outlook

Pros

Great co-workers love the work

Cons

Bad leadership in some areas too much change

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TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
3.0
Feb 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Great pay, good benefits

Cons

Management is very impersonal, and they are always scheming to make quotas

avatar
TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
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