Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,375 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,375 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,375 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,375 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service CSR employees have rated TP with 4.2 out of 5 stars, based on 17,375 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service CSR professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

17K reviews

5.0

May 19, 2014

A lot of fun with a lot of experience!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay Great experience A really fun working environment Great colleagues Great training Amazing bosses Easy to work your way up Excellent training program's to go higher

Cons

Sometimes hours can be a little late Have to pass a test to get in Tricky to get started

TP Response

4y

Thank you for your great review! Please share the details of any concerns at http://bit.ly/TPHR-newform. Thank you!

4.0

May 17, 2014

Relaxed Environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

very relaxed environment, approachable people from from recruitment up to managers

Cons

Schedule changes-but this is the reality of BPO industry

TP Response

8y

Thank you for the positive comments. We see to it to provide our employees approachable and helpful colleagues who can provide them guidance and support. Please share your feedback with us at http://bit.ly/TPHR-form. Have a pleasant day ahead!

1.0

May 14, 2014

Poor managment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There's always overtime due to always being understaff

Cons

stressful place to work, schedule changes every other month, terrible.

Viewing 17305 - 17307 of 17,375 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Tennessee

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Healthcare Customer Service Representative (RN) - Remove

Vereinigte Staaten von Amerika

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Customer Service Representative - Onsite

Vereinigte Staaten von Amerika

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Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Healthcare Customer Service Representative - Remote

Hawaii

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TP

TP Customer Service (CSR) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A lot of fun with a lot of experience!

Relaxed Environment

Poor managment

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TP reviews FAQs

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