Item: TP
Rating: 5
Author: Current employee - First Line Manager

Question 1

Is TP a good company to work for as a First Line Support?

Accepted Answer

First Line Support professionals working at TP have rated their employer with 3.6 out of 5 stars in 58 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open First Line Support Jobs at TP now and start preparing for your job interview by browsing frequently asked First Line Support interview questions at TP.

Question 2

Does TP pay First Line Support employees well?

Accepted Answer

First Line Support professionals rate their compensation and benefits at TP with 3.3 out of 5 stars based on 58 anonymously submitted employee reviews. This is 26.3% worse than the company average rating for salary and benefits. Find out more about First Line Support salaries and benefits at TP.

Question 3

How happy are First Line Support professionals working at TP?

Accepted Answer

75% of First Line Support employees at TP would recommend their employer to a friend. This rating has increased by 16% in the past 12 months. First Line Support professionals have also rated TP with a 3.7 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.1 rating for culture and values and 3.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13820), Customer Service Representative (CSR) (5124), Customer Service Agent (2571), Analyst (1525), Customer Service (1467), Expert em Interação (1401), Content Moderator (1234), Supervisor (1102), Call Center Agent (1067), Customer Service Associate (928), Agent (894), Team Leader (811), Executive (776), Operations Customer Expert 1 (690), CSA - Customer Service Associate (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2017 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1815 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1505 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1266 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary is low and not enough for my family as well as my personal needs." ((in 3822 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1499 reviews)); "Bad managment and supervisor." ((in 504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 359 reviews))

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