TP Inbound Customer Service Representative reviews

3.9

10% would recommend to a friend

(81 total reviews)

Jorge Amar

Not enough data to show CEO approval

15% positive business outlook

Inbound Customer Service Representative employees have rated TP with 3.9 out of 5 stars, based on 81 company reviews on Glassdoor. This indicates that most Inbound Customer Service Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Inbound Customer Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

81 reviews
1.0
Jul 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Honestly, I didn't have any positive experiences with the company, but I loved my supervisors that I did have. They were very helpful when it came to improvement and growth, but they were very rare compared to other supervisors who only looked out for themselves and were willing to throw their representatives under the bus.

Cons

Very selfish superiors. Very unprofessional from the attire that the workers wore and their actions on and off the phone. I literally watched someone intentionally anger a customer so she could get off the phone. They will hire ANYBODY to do a horrible job at customer service and keep them.

avatar
TP Response
7y
We are sorry to find out about your experience here in TP. Rest assured that your advice will be taken into consideration since we always aim to improve our work environment here to make work better for our employees. All the best,
5.0
Jun 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits, guarantee 40+ hours every week. Unlimited overtime is offered daily. As well as paid time off and holidays off as well. Snack Cafe available for the employees.

Cons

Unprofessional supervisors and the cleanliness of the the bathrooms is the main issue when it comes to this place, as well as the parking, since the workplace is next to a college we don't have any where to park.

avatar
TP Response
7y
Thank you for bringing this to our attention. We promote professionalism in the work place thus knowing about this situation is very alarming. Hope you can share this feedback with us via our http://bit.ly/TPHR-newform so that we can properly conduct an investigation.
1.0
Apr 30, 2015
Recommend
CEO approval
Business Outlook

Pros

If you can type over 25 words per min you can get the job. 6 weeks on paid training

Cons

There turn over is horrible, you feel like just a number and no organized management

Viewing 49 - 51 of 81 Reviews

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