TP Inbound Customer Service Representative reviews

3.9

10% would recommend to a friend

(81 total reviews)

Jorge Amar

Not enough data to show CEO approval

15% positive business outlook

Inbound Customer Service Representative employees have rated TP with 3.9 out of 5 stars, based on 81 company reviews on Glassdoor. This indicates that most Inbound Customer Service Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Inbound Customer Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

81 reviews
1.0
Jan 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote working, training was good

Cons

Very poor coms, poor management and HR mess up salary payment regularly

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TP Response
2y
Thank you for taking the time to review Teleperformance, we are sorry to hear of your personal experience at TP. We value your feedback and are always looking to continuously improve. If you are willing to share further feedback using this link we would greatly appreciate it - https://forms.office.com/r/qU6NHq8CHN
3.0
Jan 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy work and a good immediate supervisor

Cons

Bad upper management constantly changing policies without notifying employees of changes properly and poor communication

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TP Response
2y
Thank you for bringing this issue to our attention. We’re sorry you had a bad experience, and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.
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Glassdoor has 99,873 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.