TP Inbound Customer Service Representative reviews

3.9

10% would recommend to a friend

(81 total reviews)

Jorge Amar

Not enough data to show CEO approval

15% positive business outlook

Inbound Customer Service Representative employees have rated TP with 3.9 out of 5 stars, based on 81 company reviews on Glassdoor. This indicates that most Inbound Customer Service Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Inbound Customer Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

81 reviews
1.0
Apr 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Answering calls was fairly easy. Daily pay was nice as well

Cons

Very Rude customers Micromanaging Low pay

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TP Response
2y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!
5.0
Mar 23, 2023
Recommend
CEO approval
Business Outlook

Pros

The supervisors and trainers are very helpful and inform us on everything we need to know and do. They are always there to help if you have any questions or concerns. The company is really great to work for and they are very understanding if you have something important come up that requires you to call off.

Cons

The hours could be better but there's room to change them after your 90 days from what I was told.

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TP Response
3y
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!
Viewing 7 - 9 of 81 Reviews

Glassdoor has 99,871 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.