TP Inbound Customer Service Representative reviews

3.9

10% would recommend to a friend

(81 total reviews)

Jorge Amar

Not enough data to show CEO approval

15% positive business outlook

Inbound Customer Service Representative employees have rated TP with 3.9 out of 5 stars, based on 81 company reviews on Glassdoor. This indicates that most Inbound Customer Service Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Inbound Customer Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

81 reviews
2.0
Aug 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, Day shift, That's all they can offer!

Cons

Low salary, no incentives, and no career growth!

avatar
TP Response
6y
Thank you for your feedback. Our aim is to provide a positive working environment to our employees while rewarding them with competitive salary and benefits however your review states otherwise. May we request that you message our Philippine team directly at http://m.me/teleperformance.philippines or call (02) 857 3222 and press the option to speak with an associate of the company so we can address your concern more quickly.
3.0
Dec 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Laid back, great benefits, make friends, nice supervisor, good schedules

Cons

Management unorganized, break & lunches short, pressured, training hours, busy

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TP Response
7y
Thank you for bringing this to our attention. We always aim to provide our employees with a great management and several training in order for them to excel in the job they are in. We are sorry to have failed you. Best regards.
3.0
Aug 29, 2018
Recommend
CEO approval
Business Outlook

Pros

They actually have a company shuttle which is helpful if you live in Toril. They have an HMO that you can use on selected hospitals when you get sick.

Cons

The initial interview, final interview, and exam happens on the same day but the waiting in the recruitment office is too long. Also I waited up to a month for the managers interview and another week for contract signing. And when you are hired you go to training for a week and they expect you to know it all without taking notes as papers and any writting materials and even money is not allowed to be brought on the training room. It is ridiculous. Then the work load is insane and you can't even file a leave because everyday the line queueing. Also, almost every month there is a pay dispute.

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TP Response
7y
Thank you for your review. We see to it that we provide employees with amazing benefits on top of their competitive salaries. All the best!
Viewing 19 - 21 of 81 Reviews

Glassdoor has 99,894 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.