Is TP a good company to work for as a Member Service Representative?

Member Service Representative professionals working at TP have rated their employer with 3.9 out of 5 stars in 129 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Member Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Member Service Representative interview questions at TP .

Does TP pay Member Service Representative employees well?

Member Service Representative professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 129 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Member Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Member Service Representative reviews

3.9

90% would recommend to a friend

(129 total reviews)

Jorge Amar

Not enough data to show CEO approval

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (129 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Member Service Representative employees have rated TP with 3.9 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Member Service Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Member Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

129 reviews

4.0

Sep 29, 2022

Company

Member service representative

Recommend

CEO approval

Business Outlook

Pros

So far as a new employee here I am liking the benefits to the job, everyone is very friendly, and the hour lunches are great!

Cons

I wish training was longer because I feel the training classes are all learning so much material in a pretty short amount of time.

TP Response

3y

Thank you for your review. Have a great day!

5.0

Sep 29, 2022

Great Place.

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Trainer is nice, and the lessons are easy to understand. Decent pay for the job, and being able to work from home is a huge plus.

Cons

Hours are a little odd for training.

TP Response

3y

Thank you for your review. Have a great day!

3.0

Sep 23, 2022

Easy

Member service representative

Recommend

CEO approval

Business Outlook

Pros

This position seems to be easy, so far, easy hiring process.

Cons

Too much info squeezed into a brief amount of time. Schedule selection is not broad, not very typical for a single parent, or anyone that wants a common work life balance.

TP Response

3y

Thank you for your review. Have a great day!

Viewing 67 - 69 of 129 Reviews

Jobs at TP

Healthcare Customer Service Representative (RN) - Remove

Vereinigte Staaten von Amerika

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Operations Supervisor

Pre-Licensed Customer Service Representative - Remote

Healthcare Customer Service Representative - Remote

Tennessee

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Pre-Licensing Training Agent - Remote

Texas

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View all Member Service Representative Jobs

TP

TP Member Service Representative reviews

Company ratings over time

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Great Place.

Easy

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