TP Member Service Representative reviews

3.9

90% would recommend to a friend

(129 total reviews)

Jorge Amar

Not enough data to show CEO approval

74% positive business outlook

Member Service Representative employees have rated TP with 3.9 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Member Service Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Member Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

129 reviews
2.0
Nov 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Great training, great team members

Cons

was denied my 15-minute breaks cause I went to the rr too much. Even after providing written medical documentation

avatar
TP Response
2y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!
5.0
Nov 10, 2023

New Hire

Recommend
CEO approval
Business Outlook

Pros

Helpful and Knowledgeable trainers, in depth training, great pay and hours

Cons

IT dept isn't very helpful

3.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

good people for the most part

Cons

a little unorganized and systems are slow

avatar
TP Response
2y
Thank you for bringing this issue to our attention. We’re sorry you had a bad experience, and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.
Viewing 16 - 18 of 129 Reviews

Glassdoor has 100,614 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.