TP Retention Representative reviews

Bad management, mandatory overtime, supervisors took favorites, not even the sups wanted to take Sup Calls, AT&T is a terrible company, have to use your break time for bathroom breaks, security wands you every single time you step into the call center floor so you’re treated like a criminal, no holiday pay, you have to work weekends, unprofessionalism in the workplace, the building smelled like weed all the time, disgusting bathrooms, immature employees, I would not wish this place on my worst enemy. The turnover rate is so extremely high that 1st shift had maybe 20 employees and second shift had 6 full time employees. They will take away your bonus and even go as far as lie to you about getting it. You are paid on the 7th and 22nd of each month. So those months where you would get 2 pay checks? Say goodbye to that! This review is for TP I’m Grand Rapids, MI. One of the worst places I’ve worked by far. Liars, and con-artists. Garbage $11.00 pay. That was with a year of working there!

Very Ghetto and immature at times the police were there 5 times in the 7 months I worked there. Also managers didn't always know what they were doing. It's sad when a phone Rep can do a managers job better then them!