Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13820) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2572) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1104) , Call Center Agent (1067) , Customer Service Associate (928) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2005 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1801 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1761 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1484 reviews)); "Good environment is good." ((in 1269 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3804 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "Bad managment and supervisor." ((in 507 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 387 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

4.4

88% would recommend to a friend

(74,033 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,033 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

3.0

Apr 5, 2013

I have a great experience working for Teleperformance.

Technical support

Recommend

CEO approval

Business Outlook

Pros

Nice and supportive people working around the production though the compensation is not that good compare to other call center.

Cons

Management is not that efficient.

4.0

Apr 4, 2013

A great opportunity to learn and develope new ideas in Direct Marketing

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

A world wide company that is always looking for new ideas on Direct Marketing and Telemarketing. You can develope your professional carrer in diferent areas and they give you the opportunity to move yourself in different areas to try your skills

Cons

Here in Mexico, direct mail is loosing a great deal of business. And telemarketing is going to a very difficult way by the new terms of law. So I think this kind of companies has to change their business or the will die.

3.0

Apr 1, 2013

TP is a good company to start with...

Trusted advisor

Recommend

CEO approval

Business Outlook

Pros

Working with TP was indeed fun and GREAT! They are very lenient with the policy, as long as you're performing well, but that depends on your supervisor. TP environment is a GREAT PLACE to work with surrounded with nice people. You could even communicate somehow casually with your higher bosses... and usually they reach out on the people. It's fun... yeah.. fun to start your career with.

Cons

The only thing that TP should improve is the way they compensate their employees. Actually, the base offer is not competitive, besides agents tend to become demotivated every pay day knowing that after all the hardships and difficulties we've encountered on the account, you'll get paid as what?! Yeah... the account and the job nature itself is very TOXIC. The satisfaction level on the salary doesn't even met your stress level. Besides, with the incentives, it's too low as well...improve those qualifiers in order to get the incentives. Hell yeah,..

Viewing 73870 - 73872 of 74,033 Reviews

Jobs at TP

Customer Care Representative

Vereinigte Staaten von Amerika

Healthcare Customer Service Representative - Remote

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Healthcare Customer Service Representative - Remote

Tennessee

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Remote --- Automotive Customer Service Representative

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Customer Service Representative - Remote

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I have a great experience working for Teleperformance.

A great opportunity to learn and develope new ideas in Direct Marketing

TP is a good company to start with...

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