Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13807) , Customer Service Representative (CSR) (5123) , Customer Service Agent (2570) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (925) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2004 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1790 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1763 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1510 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3789 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2464 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1498 reviews)); "Bad managment and supervisor." ((in 498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 359 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

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4.4

88% would recommend to a friend

(73,967 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 73,967 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

1.0

Feb 7, 2011

My experience at Teleperformance is terrible.

International corporate travel consultant

Recommend

CEO approval

Business Outlook

Pros

To get Corporate Travel/Sabre experience. Great group of front line agents.

Cons

This company or maybe just the leadership of the project I worked in is managed by fear, always threatening your job, and negative control. Micromanaged. Leadership of the project are condesending, condones favoritism, fratenizing of Managers/Supervisors/agents, very uprofessional on every level of management. Unappreciative. Leadership chooses to manage by recogonizing the negative instead of the positive. I'm surprised that this company has not been sued for discrimination. This company condones racialism. Terrible benefits. This company preys on employees. Do not promote based on the person that can do the best job but the person that will always say yes and will allow TP to push them around. Supervisors/Trainers/Managers are not qualified to do there jobs. Management is dishonest to there client and to the staff. Every value they tatute on there company website is non existent. Lack communication.

2.0

Jan 29, 2011

Very plitical environment. It's not what you know, it's who you nose.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great environment space wise. Access to shopping areas after shift (it's in a mall). Good place to relax during breaks and lunch.

Cons

They love to publicly (email) expound on the negative but never seem to publicly mention the good that comes from the client. Then they wonder why your morale is so low.

3.0

Dec 15, 2010

Good Pay for a 4-hour job, friendly environment as far as people are concerned, poor standards overall.

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

-Best pay for a Part Time job compared to competitors. -Multicultural environment since people speaking many languages required. -Flexibility of schedule.

Cons

-Job is considered a desk job, so no compensation for wearing headphones all day or sitting in front of a screen (no health measures). -A lot of stress; being on target with call-related matters adds up to that. -No Autonomy to Agents.

Viewing 73927 - 73929 of 73,967 Reviews

Jobs at TP

Customer Care Representative

Vereinigte Staaten von Amerika

Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Healthcare Customer Service Representative - Remote

Tennessee

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Remote --- Automotive Customer Service Representative

Vereinigte Staaten von Amerika

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Sales & Customer Service Representative - Remote

Remote

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TP

TP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

My experience at Teleperformance is terrible.

Very plitical environment. It's not what you know, it's who you nose.

Good Pay for a 4-hour job, friendly environment as far as people are concerned, poor standards overall.

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