Is TP a good company to work for as a Customer Service, Call Center?

Customer Service, Call Center professionals working at TP have rated their employer with 4.0 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service, Call Center Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service, Call Center interview questions at TP .

Does TP pay Customer Service, Call Center employees well?

Customer Service, Call Center professionals rate their compensation and benefits at TP with 1.6 out of 5 stars based on 16 anonymously submitted employee reviews. This is 91.5% worse than the company average rating for salary and benefits. Find out more about Customer Service, Call Center salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13861) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

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TP

TP Customer Service, Call Center reviews

4.0

60% would recommend to a friend

(16 total reviews)

Jorge Amar

Not enough data to show CEO approval

18% positive business outlook

Ratings by category

2.4

Career opportunities

2.1

Culture & values

1.8

Work/Life balance

1.7

Senior management

1.6

Compensation and benefits

Customer Service, Call Center employees have rated TP with 4.0 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Service, Call Center professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service, Call Center professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

1.0

May 22, 2014

Not encouraging

Customer service, call center

Recommend

CEO approval

Business Outlook

Pros

Ok for youngsters wanting prove themselves on low paid work. Sociable and interesting colleagues.

Cons

All the best opportunities seem to go the the younger people.

TP Response

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

2.0

Mar 4, 2014

Calling people that have cancelled the service. NO THANK YOU.

Customer service, call center

Recommend

CEO approval

Business Outlook

Pros

You sit the entire shift You get to meet a variety of people with a similar educational background You learn how to handle irrate customers You will learn how to focus on your performance rather than on the purpose of your performance

Cons

5-9 pm shifts, 5 days a week with a rotating Saturday shift = you will have no life minimum wage no benefits overall depressing we had to call people that have cancelled a cable service to talk them into keeping it

3.0

Sep 21, 2013

Excellent work environment with the cost of no opportunities

Customer service, call center

Recommend

CEO approval

Business Outlook

Pros

Great people of all varieties and ages at your level and above you, excellent software.

Cons

Demanding work with low payment (Mexico) and few opportunities to grow up.

Viewing 13 - 15 of 16 Reviews

Jobs at TP

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El Paso, TX

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Bilingual Sales & Customer Service Representative - Onsite

Social Media Content Moderator - Onsite

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Social Media Content Moderator -Spanish Bilingual

Port Saint Lucie, FL

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Banking Customer Service Representative English/Bilingual - Onsite

TP reviews FAQs

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TP

TP Customer Service, Call Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not encouraging

Calling people that have cancelled the service. NO THANK YOU.

Excellent work environment with the cost of no opportunities

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