Is TP a good company to work for as a Senior Customer Service Associate?

Senior Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Senior Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Senior Customer Service Associate interview questions at TP .

Does TP pay Senior Customer Service Associate employees well?

Senior Customer Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 167 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Senior Customer Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

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TP Senior Customer Service Associate reviews

4.3

84% would recommend to a friend

(167 total reviews)

Jorge Amar

100% approve of CEO

74% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.1

Senior management

4.1

Compensation and benefits

4.1

Career opportunities

Senior Customer Service Associate employees have rated TP with 4.3 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Senior Customer Service Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Senior Customer Service Associate professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

167 reviews

5.0

Mar 24, 2022

Teleperformance is the best

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Best place to work. Great atmosphere and great vibe

Cons

Cateen food Chairs AC doesn't work sometimes

5.0

Mar 24, 2022

Teleperformace is one of the best companies I have worked with

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

The agents are really cooperative

Cons

The chairs are in the worst state

TP Response

Your feedback is very important to us and we hope you can share this via our http://bit.ly/TPHR-newform in order for us to improve our employee offers. Thank you.

5.0

Mar 24, 2022

Excellent

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

A nice place to work.Work life balance also good. We can easily approach BHR for any issues and sort out with in 48 hours.Nice management

Cons

Nothing much. Occasionally we will face some transport issue only. Anyway it's unavoidable in all concerns

Viewing 94 - 96 of 167 Reviews

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TP Senior Customer Service Associate reviews

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Teleperformance is the best

Teleperformace is one of the best companies I have worked with

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