Is TP a good company to work for as a Senior Customer Service Associate?

Senior Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Senior Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Senior Customer Service Associate interview questions at TP .

Does TP pay Senior Customer Service Associate employees well?

Senior Customer Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 167 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Senior Customer Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

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TP Senior Customer Service Associate reviews

4.3

84% would recommend to a friend

(167 total reviews)

Jorge Amar

100% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (167 reviews)

Ratings by demographic groups

Race / Ethnicity

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Senior Customer Service Associate employees have rated TP with 4.3 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Senior Customer Service Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Senior Customer Service Associate professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

167 reviews

2.0

Mar 23, 2022

Good company

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Supher Company fine thank job grace

Cons

Acess limit at boundery rest room to develop and canteen

5.0

Mar 23, 2022

Brand process

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good professional company to work with.

Cons

No downside noticed yet in the company.

TP Response

Thank you for your review and for letting us know how we are doing. Best regards!

5.0

Mar 17, 2022

Best place to work

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good canteen and Awesome place to build a career.

Cons

Yet to discover the cons

TP Response

We're happy to see that you're enjoying your stay at Teleperformance. Our goal is to provide our employees a fun and educational environment while having fun with their coworkers.

Viewing 97 - 99 of 167 Reviews

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TP Senior Customer Service Associate reviews

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