Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP "pay" Reviews

3.0

Jul 2, 2026

High salary but stressful, long hours

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

High salary, over time pay

Cons

High stress, long work hours.

5.0

Jun 26, 2026

Great pay and support with development opportunities

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great pay Development provided Support

Cons

No Cons to report at this time

TP Response

1w

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

5.0

Jul 2, 2026

Interesting work with good pay, but low flexibility

Content moderator

Recommend

CEO approval

Business Outlook

Pros

Easy job, good payment, it's interesting

Cons

Low schedule flexibility, AM is not working for everyone

4.0

Jul 2, 2026

Great pay and benefits offset by demanding schedules

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Permanent/full-time status means fixed monthly income + overtime pay, night differential, holiday pay, and 13th month pay (Philippines labor compliant) - Complete government benefits: SSS, PhilHealth, Pag-IBIG, plus often HMO/health insurance - Complete government benefits: SSS, PhilHealth, Pag-IBIG, plus often HMO/health insurance (sometimes including dependents after probation) - Performance bonuses, incentives, and attendance rewards Career Growth & Training - World-class training: product knowledge, communication, CRM tools, and soft skills — great for your resume

Cons

Schedule & Lifestyle Impact - Shifting schedules, nights, weekends, and holidays — can disrupt sleep, social life, and family time - Night shifts may affect long-term health: digestion, energy levels, skin, and immune system - Rotating days off instead of fixed weekends Work Pressure & Stress - High targets & metrics: strict AHT (average handling time), CSAT, quality scores, attendance, and adherence - Deal daily with irate/frustrated customers — can lead to emotional fatigue or burnout if not managed - Repetitive tasks; same types of inquiries day-to-day

TP Response

4d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

3.0

Jul 1, 2026

Good pay, but equipment needs improvement

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Good compensation when it comes in salary.

Cons

Poor equipment and tools equipement lag/ lag equipment

TP Response

4d

Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our IT Helpdesk at https://support.tp.com/. Thank you.

5.0

Jun 26, 2026

Good pay and a supportive trainer

Travel expert

Recommend

CEO approval

Business Outlook

Pros

The pay is good! The trainer is nice and approachable.

Cons

None I can think of now

TP Response

1w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jun 30, 2026

Great pay and positive work environment, but high standards may intimidate applicants

Customer operations expert i

Recommend

CEO approval

Business Outlook

Pros

Pay is great and the work environment is good.

Cons

Due to the high standards, it may intimidate future applicants.

TP Response

4d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

1.0

Jun 30, 2026

High pay but limited movement and support for health issues

Crm specialist

Recommend

CEO approval

Business Outlook

Pros

High paying salary if you’re looking only for the materialistic aspect of life

Cons

movements is NEVER possible if you’re having a poor performance, despite the main reason of it was due to your health issues. for some projects with a heavier division with large knowledge base or 100+ products, it’s only appropriate if you pay them higher. why are we getting the same salary with someone who has less workloads?

TP

TP reviews about "pay"

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High salary but stressful, long hours

Great pay and support with development opportunities

Interesting work with good pay, but low flexibility

Great pay and benefits offset by demanding schedules

Good pay, but equipment needs improvement

Good pay and a supportive trainer

Great pay and positive work environment, but high standards may intimidate applicants

High pay but limited movement and support for health issues

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