TP reviews about "pay"

83% positive business outlook

Reviews by job title

7K reviews
5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I can gain valuable experience in customer service and communication while enjoying competitive pay and benefits. I also have opportunities to grow professionally and advance my career through training and promotions.

Cons

I may experience schedule changes, especially during training, since room and training slot availability can sometimes be limited. The pace of learning can also be challenging as I need to quickly adapt to new processes, systems, and performance expectations.

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TP Response
1w
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
3.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

- Opportunity for progression to higher roles. - Closely knitted team. - Learning and development on the job through management coaching and LMS. - Free transportation to work. - Employee welfare package(thing of the past though) - HMO - Pension - Yearly upward salary review(a thing of the past, not anymore) - Salary may not be necessarily low considering Nigeria workforce market as a whole but the workload can make it feel like it is. I dropped this in pros because this pay can be good for someone coming from a terrible organization. TP salary may be fair to such a person especially if their experience is also low.

Cons

- Salary disparities due to night shift allowances leading to disputes. It can either be underpaid or not paid at all. Dispute will have to be raised before this can be corrected and it will most likely repeat again the following month. An endless cycle, - High workload mostly not commensurate with the pay. - Micromanagement by higher ops depending on who is at the wheel at the time. - Constant changing targets and KPIs with little to no time for proper adjustments and criticisms may follow if those targets were affected due to that lack of time for adjustment. - Disparity in salaries is worse for junior level roles like customer support. - Targets/KPIs for junior roles are mostly unrealistic considering that the company wants quality work. However, due to the unrealistic targets, employees often prioritize quantity over quality just to be able to meet up and avoid a significant reduction in salary for the month. There should be balance. - Management used to listen to pain points of staff but not anymore. General meetings used to mean that staff could be rest assured that things would be better but it's just to fulfill all righteousness now.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, Competitive Trainers and Competitive Salary.

Cons

Inconsistent shift hours and slow lockers verification.

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TP Response
1w
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
1.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is mediocre for the stress and pressure, benefits are minimal, and the high turnover rate speaks for itself. Management talks about “being part of the family,” but in reality it’s just another call center that treats people as disposable temporary resources. If you’re looking for stability, fair scheduling, or reliable systems.. look elsewhere. Teleperformance Spain is not it.

Cons

Nothing really.. If you’re looking for stability, fair scheduling, or reliable systems.. look elsewhere. Teleperformance Spain is not it.

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Cons

I don’t really have anything bad to say about TP

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TP Response
1w
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
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