Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews about "pay"

83% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Jun 25, 2026

Good leadership and learning opportunities, but low pay

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

- Direct leadership - Chances to learn new things

Cons

- Low pay - lack of needed data to do job

TP Response

1w

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

5.0

Jun 22, 2026

Valuable experience and competitive pay, but challenging pace

Technical representative

Recommend

CEO approval

Business Outlook

Pros

I can gain valuable experience in customer service and communication while enjoying competitive pay and benefits. I also have opportunities to grow professionally and advance my career through training and promotions.

Cons

I may experience schedule changes, especially during training, since room and training slot availability can sometimes be limited. The pace of learning can also be challenging as I need to quickly adapt to new processes, systems, and performance expectations.

TP Response

1w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

4.0

Jun 25, 2026

Great entry point for beginners, but low pay issues

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

As an excellent stepping stone for beginners to break into the BPO industry due to its accessible hiring process, solid training, and inclusive facilities

Cons

Note that base salaries can be low, and the work environment heavily depends on the specific account and supervisors

TP Response

1w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

1.0

Jun 23, 2026

Remote work option overshadowed by disorganization and turnover

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

Fully remote/ Work from home

Cons

-disorganized training -high turnover -change in schedule/project without adequate notice -almost impossible to contact "HR" -impossible expectations -low pay

2.0

Jun 23, 2026

Timely pay overshadowed by poor management and culture

Ccustomer advisor

Recommend

CEO approval

Business Outlook

Pros

They pay you salary on time

Cons

Abysmal management, terrible culture. Long hours where you are treated as a number and disciplined if you go to toilet more than twice a day

2.0

Jun 25, 2026

Nice community but toxic management and low pay

Cs specialist

Recommend

CEO approval

Business Outlook

Pros

Good community and people are nice

Cons

Low pay, toxic management across

5.0

Jun 24, 2026

Great work environment and good pay

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Good work environment, Good salary, punctual payments.

Cons

I don't have anything to say

TP Response

2w

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #MadeForMore

Viewing 10 - 12 of 6,659 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Tennessee

View job

Healthcare Customer Service Representative (RN) - Remove

United States

View job

Customer Engagement Specialist - Work from Home

United States

View job

Healthcare Customer Service Representative - Remote

United States

View job

Healthcare Customer Service Representative - Remote

United States

View job

TP

TP reviews about "pay"

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good leadership and learning opportunities, but low pay

Valuable experience and competitive pay, but challenging pace

Great entry point for beginners, but low pay issues

Remote work option overshadowed by disorganization and turnover

Timely pay overshadowed by poor management and culture

Nice community but toxic management and low pay

Great work environment and good pay

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

TP reviews FAQs

Jobs at TP