Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews about "training"

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,913 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

May 9, 2026

Supportive environment and Good Training Ground for Beginners in BPO

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supportive teammates and friendly environment. Good training for beginners in BPO. Great experience

Cons

Work can be stressful especially during peak seasons. Shifting schedule can affect sleep routine.

5.0

May 11, 2026

Decent compensation but training needs improvement

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

compensation is okay, secured facilities and accommodating

Cons

training should have more module to further deepens the understanding.

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

May 9, 2026

Detailed and supportive training

Ai voice support specialist

Recommend

CEO approval

Business Outlook

Pros

Comprehensive training sessions help employees confidently handle customer calls and service interactions professionally effectively.

Cons

High call targets and continuous interactions may become tiring during longer working shifts regularly sometimes.

5.0

May 11, 2026

Rewarding training experience

Process trainer

Recommend

CEO approval

Business Outlook

Pros

Training new employees and helping them improve performance feels rewarding. Management allows flexibility in training methods and encourages employee development regularly.

Cons

Tight training schedules require strong time management skills consistently

5.0

May 9, 2026

Great starting point for beginners in the BPO industry

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Teleperformanc is a a good company for people who want to start working in the BPO industry because it is easy to apply and usually accepts beginners even without experience. The company provides training to help employees improve their communication and customer service skills. Many workers like the friendly coworkers, the chance to earn bonuses, and the opportunity to grow into higher positions. Some accounts also offer work-from-home setups, which can be convenient for employees,

Cons

I cannot see any problem of this industry.

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

May 11, 2026

Easy learning environment

Customer support executive

Recommend

CEO approval

Business Outlook

Pros

Training sessions and supportive colleagues help employees adapt quickly to their responsibilities and workflow comfortably.

Cons

Routine tasks may become repetitive after extended working periods

Viewing 43 - 45 of 6,913 Reviews

Jobs at TP

Customer Service Representative - Remote

Remote Customer Service Representative

Remote

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Remote --- Customer Service Representative

Remote

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Healthcare Customer Service Representative - Remote

United States

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TP

TP reviews about "training"

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supportive environment and Good Training Ground for Beginners in BPO

Decent compensation but training needs improvement

Detailed and supportive training

Rewarding training experience

Great starting point for beginners in the BPO industry

Easy learning environment

Jobs at TP

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