Is TeKnowledge a good company to work for as a CSAM Support Representative?

CSAM Support Representative professionals working at TeKnowledge have rated their employer with 4.3 out of 5 stars in 108 Glassdoor reviews. This is a higher than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open CSAM Support Representative Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked CSAM Support Representative interview questions at TeKnowledge .

Does TeKnowledge pay CSAM Support Representative employees well?

CSAM Support Representative professionals rate their compensation and benefits at TeKnowledge with 3.8 out of 5 stars based on 108 anonymously submitted employee reviews. This is 14.1% better than the company average rating for salary and benefits. Find out more about CSAM Support Representative salaries at TeKnowledge.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 124 reviews)); "Good working environment and very supporting" ((in 121 reviews)); "Also the people are great and always willing to help" ((in 106 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 101 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 446 reviews)); "Low pay and no substantial increments" ((in 235 reviews)); "bad management: the management only see metrics not employees" ((in 180 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 108 reviews)); "No benefits and complicated metrics." ((in 75 reviews))

TeKnowledge CSAM Support Representative reviews

4.3

92% would recommend to a friend

(108 total reviews)

Aileen Allkins

100% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (108 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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CSAM Support Representative employees have rated TeKnowledge with 4.3 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most CSAM Support Representative professionals have an excellent working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by CSAM Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

108 reviews

5.0

Apr 24, 2024

Growing with Tek-experts

Csam support representative

Recommend

CEO approval

Business Outlook

Pros

Working at Tek-experts give you a room for carrier growth through mentorship and provision of various opportunities to exercise your potential.

Cons

The environment is supportive, nothing unusual encountered.

5.0

Feb 22, 2024

My Sweet Experience

Csam - customer success account manager

Recommend

CEO approval

Business Outlook

Pros

Working in Tek-Experts is a dream come true. The reality of working here is sweeter and more satisfying than the fantasies that came with the dreams. A beautiful and conducive working environment with great people that are ready to help you always.

Cons

Salary review can do a lot with this Nigeria economy.

TeKnowledge Response

2y

Thank you for your positive comments! I am happy to hear you enjoy our office environment, which has been designed to drive a sense of community and to help our people connect and collaborate. Tek Experts is a pay-for-performance organization that rewards employees based on their personal contributions to our business. Tek steps have also been implemented to encourage employees aspire for greater height and earn more. Tek experts offer other benefits including free transportation and full coverage for health insurance. Please meet with your manager to discuss more on opportunity for growth and salary increase. Thank you again for your feedback.

5.0

Feb 12, 2024

Conducive environment to work

Csam - customer success account manager

Recommend

CEO approval

Business Outlook

Pros

Tek experts is actually one of the nice environment to work. They give room for career growth and advancement

Cons

I’m fine with everything so far

TeKnowledge Response

2y

Thank you for your feedback! We know your time is valuable, and we appreciate that you spent some of it submitting a review. This is one of the many channels through which we gather input in order to make the Tek Experts experience the best it can be for our employees and our clients. Thank you for helping us continue to Learn and Grow.

Viewing 70 - 72 of 108 Reviews

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TeKnowledge

TeKnowledge CSAM Support Representative reviews

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Growing with Tek-experts

My Sweet Experience

Conducive environment to work

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