Is TeKnowledge a good company to work for as a CSAM Support Representative?

CSAM Support Representative professionals working at TeKnowledge have rated their employer with 4.3 out of 5 stars in 108 Glassdoor reviews. This is a higher than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open CSAM Support Representative Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked CSAM Support Representative interview questions at TeKnowledge .

Does TeKnowledge pay CSAM Support Representative employees well?

CSAM Support Representative professionals rate their compensation and benefits at TeKnowledge with 3.8 out of 5 stars based on 108 anonymously submitted employee reviews. This is 14.1% better than the company average rating for salary and benefits. Find out more about CSAM Support Representative salaries at TeKnowledge.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 124 reviews)); "Good working environment and very supporting" ((in 121 reviews)); "Also the people are great and always willing to help" ((in 106 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 101 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 446 reviews)); "Low pay and no substantial increments" ((in 235 reviews)); "bad management: the management only see metrics not employees" ((in 180 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 108 reviews)); "No benefits and complicated metrics." ((in 75 reviews))

TeKnowledge CSAM Support Representative reviews

4.3

92% would recommend to a friend

(108 total reviews)

Aileen Allkins

100% approve of CEO

85% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CSAM Support Representative employees have rated TeKnowledge with 4.3 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most CSAM Support Representative professionals have an excellent working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by CSAM Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

108 reviews

5.0

Feb 12, 2024

Outstanding Onboarding Experience

Csam - customer success account manager

Recommend

CEO approval

Business Outlook

Pros

Tek Experts is actually one of the best places to work, Conducive environment and it's actually a place that gives room for growth and advancement.

Cons

Just be prepared to work which is obviously the reason you are there.

TeKnowledge Response

2y

Thank you for your feedback! I am glad to hear that you see Tek experts are a place that give room for growth. Tek Experts is a pay-for-performance organization that rewards employees based on their personal contributions to our business. Tek steps have also been implement to encourage employees aspire for greater height and earn more.Tek experts offer other benefits including free transportation and full coverage for health insurance. Please meet with your manager to discuss more on opportunity for growth, any adjustment that can be made to easy of pressure and salary increase. Thank you again for your feedback.

3.0

Dec 17, 2023

Onboarding processes/ general working culture

Csam - customer success account manager

Recommend

CEO approval

Business Outlook

Pros

- It was fast and orderly. - A seamless and integrated design. - The team reached out for assessment.

Cons

- Poor salaries for engineers.

TeKnowledge Response

2y

Thank you for your feedback! I am glad to hear that you see Tek experts are a place that give room for growth. Tek Experts is a pay-for-performance organization that rewards employees based on their personal contributions to our business. Tek steps have also been implemented to encourage employees aspire for greater height and earn more. Tek experts offer other benefits including free transportation and full coverage for health insurance. Please meet with your manager to discuss more on opportunity for growth and salary increase. Thank you again for your feedback.

3.0

Dec 5, 2023

Avenue to grow.

Csam - customer success account manager

Recommend

CEO approval

Business Outlook

Pros

- Learning and growth -collaborations

Cons

-few leave days for entry level

TeKnowledge Response

2y

Thank you for your review. I am happy to see that you have identified some of the benefits Tek experts offers. We also offer annual, compassionate and sick leave, in other to enable you take time off when the need arises. While I understand you have now left Tek Experts, we still appreciate that you took the time to leave a review.

Viewing 73 - 75 of 108 Reviews

Top companies for "Compensation and Benefits" near you

EPAM Systems

3.6★Compensation & Benefits

DataArt

4.0★Compensation & Benefits

IBM

3.6★Compensation & Benefits

Amadeus

3.7★Compensation & Benefits

Jobs at TeKnowledge

Technical Support Engineer

Nigeria

View job

TeKnowledge

TeKnowledge CSAM Support Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Outstanding Onboarding Experience

Onboarding processes/ general working culture

Avenue to grow.

Top companies for "Compensation and Benefits" near you

Jobs at TeKnowledge

TeKnowledge reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

TeKnowledge reviews FAQs

Jobs at TeKnowledge